Frequently asked questions

We aim to make consignment as easy as possible. All you need to do is send your collectibles to us, and we handle everything else, from verification and curation through to auction listing and payout.

We do not require an itemised list of the consignment. Just tell us the total number of collectibles being sent, and make sure your name is clearly labelled on the package.

Yes. Once your collectibles reach us they are fully insured for the entire consignment process, giving you peace of mind from start to finish.

After you contact us, we will provide shipping addresses for post or courier services within Australia. Alternatively, you can send your items directly to Fanatics in the U.S.

If you have high-value items that you are uncomfortable mailing yourself, let us know. We can arrange in-person collection where needed.

There are none. Our fee structure is entirely all-inclusive, with all costs deducted from the final payout. That means you never need to make a direct payment to us, which keeps the whole thing transparent.

See the full fee structure

We offer several options, including bank transfer, PayPal and cryptocurrency. If you have another preferred method, let us know and we will do our best to accommodate you.

We run two major auctions every quarter, and we will share the upcoming dates when you get in touch. Timing your consignment to one of these lets you take advantage of the extra visibility that high-end items attract.

If you would rather not wait, your items can be listed within a week of arriving at Fanatics.

Fanatics does not offer a Buy It Now option. However, we do offer a zero-obligation quick sale: if you would prefer not to wait for the auction process, we can make you an offer on your collectibles directly.