FAQ – Pure Collectors
- How much work is there on my end?
We aim to make the consignment process as easy as possible for you. All you need to do is send your collectibles to us, and we handle everything else, from verification and curation to auction listing and payout. We do not require an itemized list of the consignment—just the total number of collectibles being sent and your name clearly labeled on the package. - Is this process insured?
Yes, once your collectibles reach us, they are fully insured for the entire consignment process, giving you peace of mind from start to finish. - How do I get my collectibles to you?
After contacting us, we will provide shipping addresses for post or courier services within Australia. Alternatively, you can send your items directly to Fanatics in the U.S. If you have high-value items that you are uncomfortable mailing yourself, please let us know—we can arrange in-person collections when needed. - Are there hidden fees?
There are no hidden fees—our fee structure is entirely all-inclusive, with all costs deducted from the final payout. This means you won’t need to make any direct payments to us, ensuring full transparency and clarity throughout the process. - What are the payout methods?
We offer several payout options, including bank transfer, PayPal, and cryptocurrency. If you have another preferred method, let us know, and we will do our best to accommodate you. - How long until my items are listed?
We run two major auctions every quarter. These auction dates will be communicated to you when you contact us, allowing you to take advantage of increased visibility from high-end items. If you prefer not to wait, your items can be listed within a week of arriving at Fanatics. - Is there a Buy it Now option?
There is no “Buy it Now” option with Fanatics. However, we offer a zero-obligation quick sale option where we can make an offer on your collectibles if you prefer not to wait for the auction process.